How to Log Off and Refresh Frozen or Black Screen Cloud Session
Computer screens freezing can be scary especially if you do not know what to do. Thankfully there are things that can be tried in order to restore your computer with little to no panic. When your computer glitches and your screen may be frozen or black while you are logged into the cloud here is how to log off of your cloud session:
- Click the “ctrl” “shift” and “esc” buttons at the same time
- Then click “File”
- Select “Run New Task”
- And then choose to “Logoff”
- Once you are logged off of the cloud, let the Helpdesk know what happened by emailing help@helptechgroup.com so the team can investigate the problem
Helpful Links
- How to connect an apple computer to a terminal server or Cloud Desktop
- How to Setup and Use Terminal Works tsscan
- Logging Off of the Cloud Properly
- If You Get Locked Out of Your Cloud Session
- How to Log Off and Refresh Frozen or Black Screen Cloud Session
- How to Check Current Accubid Users
- How to Enable All Desktop Monitors on the Cloud
