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Releasing a Spam Quarantined Email

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When there is one or more possible spam emails in your spam quarantine you will get an email from Barracuda’s Email Security Gateway

Within Barracuda’s email, you will see the topic and sender of the possible spam email

Next to the topic of the spam email that is in quarantine, you have actions you need to decide on

You can:

Click on the Deliver link to have that message delivered to your primary inbox.
Click on the Allow List link to have that message delivered to your primary inbox and that sender added to the Allow List.
Click on the Delete link to remove that message from your quarantine.
Click on the View link to display that message in a new Message Details browser window.

Once you click on the option you want for a specific email, the link will take you to the Barracuda login screen

Your email should already be in the username box

Enter your password in order to complete the deliver, allow list, delete, or view action you chose

If you have questions, please contact us at help@helptechgroup.com. We’re here to get you connected!

For more ways to connect, you can check out our Tech Tips or some of our videos on our YouTube channel here

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Helpful Links

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